Sergiana Grup thanks you for being our guest, both in our stores, restaurants, and event halls, as well as online. The entire content of the website www.sergianagrup.ro is the property of the companies Sergiana Prodimpex SRL, Sergiana Retail SRL, and Altius SRL, members of Sergiana Grup.
Introduction
By using, visiting, or accessing the services of this website, you expressly agree to the acceptance of the terms and conditions below. For an optimal experience, we recommend reading them carefully. By browsing our website, we may record personal data, either voluntarily provided or obtained through cookies.
Confidentiality of Personal Data and Information Security
We collect your personal data, for example when:
- you accept the use of cookies;
- you access the website www.sergianagrup.ro;
- you apply for a job by submitting your CV;
- you subscribe to the newsletter;
- you contact us via the website form.
The legal grounds for data processing may be: consent, the company’s legitimate interest, or the execution of a contract.
Processed data may include:
- IP address;
- name, surname, phone number, email address, city, gender, date of birth;
- technical information about the browser, operating system, domain of origin.
Cookies are used to adapt the site to your preferences. You can manage or refuse cookies from your browser settings. For more details, consult our Cookie Policy (link).
Recipients of Personal Data
Data may be transmitted to companies involved in managing the relationship with third parties, contractual partners, external consultants (legal, tax, technical), and competent authorities. No transfers are made outside the European Union.
Storage Duration
Data is kept according to legal durations and practical necessity, respecting the principle of minimizing processing. After the legal periods expire, the data will be anonymized or deleted.
Rights of the Data Subjects
You have the right to access, rectification, erasure, restriction of processing, data portability, objection, complaint submission, and withdrawal of consent. Requests can be addressed to the Data Protection Officer at dpo@sergiana.ro or by mail to Brașov, Str. Mihail Kogălniceanu no. 15, postal code 500090.
We will respond within a maximum of 30 days, with the possibility of a justified extension, about which you will be informed.
If dissatisfied, you can file a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP): Bd. General Gheorghe Magheru 28-30, Sector 1, Bucharest, postal code 010336 Phone: 031.8059.211 / 031.8059.212 Email: anspdcp@dataprotection.ro
Additional details regarding data processing are available in our Privacy Policy - https://www.sergianagrup.ro/ro/politica-de-confidentialitate
Copyright
The entire content of the site (images, texts, graphics, scripts, etc.) is the property of Sergiana Prodimpex SRL, Sergiana Retail SRL, and/or Altius SRL and is protected by copyright and intellectual property legislation.
Reproduction, distribution, or publication of the content without written consent is prohibited. Any commercial use or use contrary to the interests of Sergiana Grup is strictly forbidden.
Promotions and Special Offers
The rules of the promotions are established by our team and communicated through the website or by email. Participation is conditional upon compliance with the displayed rules. We reserve the right to cancel promotions without notice.
Reservation data must be filled in correctly. We may cancel reservations with incorrect data or inability to contact by phone, except in cases where the user has previously honored reservations or paid/guaranteed services.
Limitation of Liability
The site content is provided for informational purposes. We do not guarantee the absence of errors but strive for accuracy. We are not responsible for the content of other websites accessed via external links.
Disputes
Any dispute will be resolved according to Romanian laws, first attempting an amicable resolution. Otherwise, disputes will be settled by the competent courts in Romania.
Final Provisions
By using the website www.sergianagrup.ro, you accept the presented terms and conditions, which have contractual value. We reserve the right to modify these provisions or the website content without prior notice.
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Last updated: 19.06.2025
